Frequently asked questions

No, you don't need a referral to make an appointment. However, you will need a mental health care plan from your GP if you wish to claim the rebate from medicare.

Yes, but online booking is only available for existing clients. After your initial appointment, you may use the online booking link. https://clientportal.powerdiary.com/clientportal/mhsonlinebookings  

We understand that unexpected things pop up from time to time. Where possible, we ask that you provide at least 48 hours notice for a cancelled appointment. A fee may apply for last-minute cancellations.

Our office is conveniently located on level 5 within the Paddington Central Shopping Centre. It has plenty of free parking (up to three hours).

We are unavailable after opening hours. Mindwise Health Services is not an emergency service - if you require immediate support, please contact emergency services or after hours counselling services such as:

• Police, Fire or Ambulance - 000
• Lifeline  - 13 11 14
• Kids Helpline - 1800 55 1800 (for young people up to the age of 25)
• Domestic Violence Hotline (QLD) 1800 811 811
• Mensline  - 1300 78 99 78
• Parentline (QLD) - 1300 30 1300

Please feel free to contact us on 0486 022 337 or through the online form.